UNO
Powering Healthcare Success
With High-Impact Healthcare BPO Solutions
Elevate patient experience, reduce costs, and maximize your efficiency with our healthcare call center services.
Why Choose UNO for Your Healthcare Practice?
Our comprehensive healthcare BPO solutions are designed to transform your practice operations
Hassle-free onboarding
Smooth onboarding process. UNO gets your operations running fast and handles all recruitment.
Managing appointments
Scheduling and reminders to reduce no-shows. Proactive rescheduling and patient notifications.
Rescheduling services
Flexible rescheduling options that adapt to patient needs and provider schedules.
Call screening and routing
Properly route calls to the right department, reduce workflow disruptions.
Reducing call abandonment
Advanced queue management and callback options to minimize patient frustration.
Providing faster response times
Streamlined processes and trained staff ensure rapid patient support.
Eliminate These Expensive Overhead Costs
Annual Savings Potential
Based on 20 full-time equivalent positions
Proven Results That Speak for Themselves
Real metrics from our healthcare clients show dramatic improvements across all KPIs
Service Level Agreement
Call Abandonment Rate
Quality Assurance Score
Transform Your Healthcare Operations
Experience the comprehensive benefits that come with partnering with UNO
Specialized expertise
Healthcare-trained agents with deep industry knowledge
Faster scheduling
24/7 availability for appointment booking and management
Scalability
Easily scale operations up or down based on demand
Decreased costs
Up to 60% cost savings compared to in-house operations
Improved patient experience
Professional service that enhances patient satisfaction
Better outcomes
Improved metrics across all key performance indicators
Ready to Get Started?
Join hundreds of healthcare practices that have transformed their operations with UNO's expert BPO solutions.
Get Your Free ConsultationFrequently Asked Questions
Find answers to common questions about healthcare BPO and call center services.
Need quick answers?
Explore our comprehensive FAQ section dedicated to healthcare BPO services. Learn about HIPAA compliance, patient privacy, appointment management, cost savings, and more.
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Ready to Transform Your Healthcare Operations?
Let's discuss how UNO can help optimize your practice with our proven healthcare BPO solutions.