Nine years ago our company went through a rigorous due diligence process to select a company that would provide exemplary inbound customer support. Thankfully we selected UNO. During the past nine years UNO has consistently delivered solid service, not only achieving the stringent SLA’s we require, but prodiving a positive experience for each and every customer that they touch. Our entire UNO Team is “rich” with talented and extremely dedicated individuals.

  • Tom Vagt
    Director of Call Center Operations,
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Certifications & Best Practices

UNO is a global Business Process Outsourcing (BPO) and Call Center service provider headquartered in Santiago, Dominican Republic. We have been operating in Santiago for over 10 years. UNO has established its value proposition not as a service provider but rather as a client partner. Committed to operational excellence and offering our partners customized solutions designed with their requirements in mind, UNO offers an innovative delivery approach, a strong design, implementation and management team as well as continuous process improvements utilizing industry benchmarks and advancements.

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