Working with UNO for the past 5 years has been a great experience that has blossomed into a wonderful partnership.  The Operations Manager has fostered a close working relationship with all members of our team which allows for personalized service with quick responses to our questions or issues.  They are always willing and eager to take on new product lines or projects with very little fuss.  Short lead times are not an issue either; UNO always rises to the challenge.  We look forward to a long-lasting partnership and the quality service that they provide to our customers.

  • Angela King
    Outside Customer Contact Center Manager,
    Brother International
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Certifications & Best Practices

UNO is a global Business Process Outsourcing (BPO) and Call Center service provider headquartered in Santiago, Dominican Republic. We have been operating in Santiago for over 10 years. UNO has established its value proposition not as a service provider but rather as a client partner. Committed to operational excellence and offering our partners customized solutions designed with their requirements in mind, UNO offers an innovative delivery approach, a strong design, implementation and management team as well as continuous process improvements utilizing industry benchmarks and advancements.

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