In 2012, we partnered with UNO to service the Spanish-speaking segment of one of our client engagements. Thus far, UNO has delivered on its commitments and has fielded a performance and management team that has been above par.
SHORE appreciates UNO's collaboration at every step of the way. UNO has always been a pleasure to deal with, even during system changes and platform updates (when most communications can be made out of office hours).
UNO is a global
Business Process Outsourcing (BPO)
and Call Center service provider headquartered in Santiago, Dominican Republic. We have been operating in
Santiago for over 10 years.
UNO has established its value proposition not as a service provider but rather as a client partner. Committed to
and offering our partners
designed with their requirements in mind, UNO offers an
innovative delivery approach, a strong design, implementation and management team
as well as continuous process improvements utilizing industry benchmarks and advancements.